Terms and Conditions

Definitions
The company means RDA Promotions Ltd
The customer means the firm/person who has contracted to purchase the goods from the company.

Pricing Policy
All Quotes / prices exclude GST.
While we do our best to make sure that all pricing on our website is up to date it is only indicative and should not be assumed to be the true price. For an estimate please contact us and we will provide current up to date pricing

Payment
All invoices are deemed accepted by the Customer 7 after delivery and payable within the payment terms set out in the invoice.
The Customer is responsible for the legal and any other cost related, if an invoice is not paid on time and debt recovery actions are taken by RDA Promotions

Artwork Requirements
Pad Print - Artwork should be supplied in vector format.
Imitation Etch - The artwork should be supplied in vector format.
Sublimation Print - Artwork can be supplied in either vector or bitmap format..  A 3mm bleed should be added to the artwork if it bleeds off the product.
Debossing - The artwork should be supplied in vector format.
Rotary Digital Print - Artwork can be supplied in either vector or bitmap format.
Laser Engraving - The artwork should be supplied in vector format.
Digital Print - Artwork can be supplied in either vector or bitmap format.. A 3mm bleed should be added to the artwork if it bleeds off the product.
Embroidery - Vector artwork is preferred.
Rotary Screen Print - Artwork should be supplied in vector format.
Resin Coated Finish - Artwork can be supplied in either vector or bitmap format. A 3mm bleed should be added to the artwork if it bleeds off the product.
Digital Label - Artwork can be supplied in either vector or bitmap format.  A 3mm bleed should be added to the artwork if it bleeds off the product.
Flatbed Screen Print - Artwork should be supplied in vector format.
Digital Transfer - Artwork can be supplied in either vector or bitmap format.
Direct Digital - Artwork can be supplied in either vector or bitmap format.  A 3mm bleed should be added to the artwork if it bleeds off the product.
Should the client's artwork is not provided in the correct format to us, a redraw fee will will be on charged to the client.
PMS colours (pantone codes) are to be provided with artwork.
Proofs And Artwork Approvals
Art proofs for approval will be either by fax or emailed to client to check and approval or make changes.  All changed and approvals must be submitted in writing.

Printing Colour Changes
When print colour is changed a $40 charge will apply per colour changed.

Set Up And Repeat Set Up Charges
Set up and repeat set up charges may apply. RDA Promotions will advise of the cost.

Delivery
Delivery will be made by the fastest and most economic means unless otherwise specified by the customer.

Quantity
Unless otherwise agreed the company will deliver the quantity specified or over runs and under runs will not exceed 10% of the quantity ordered. The customer will pay for the actual quantity delivered within this tolerance.

Retention Of Goods
All goods remain the property of RDA Promotions until they have been paid for in full.

Sample Policy
Samples are available on request and maybe invoiced when sent out.
Samples must be returned within ten days of receiving them and must be returned in the same condition and packaging as they were received otherwise the client will be liable to pay for the goods. All freight costs will be invoiced and are to be covered by the client.

Freight
where no freight company is specified on your order, we will ship by our carriers (fastest and most economical means) and add freight costs to the clients invoice.

Claims
The company reserves the right NOT to accept any claims or complaints for errors or short delivery if not made within 10 days of receiving the order.
The company reserves the right to credit or replace any errors as it sees fit.

Insurance
Insurance on goods in transit is at the client's risk.

Alterations / Cancellations
Once placed, an order cannot be cancelled unless agreed in writing by RDA Promotions.  All charges incurred will be invoiced.

Website And Flyer Image colours of items shown on our website and any printed material are only indicative and must not be used for exact colour match. Always ask for a sample when excat colour match is important

Privacy Policy
RDA Promotions does not sell nor rent your personal information to third parties.
We send our members emails throughout the purchasing process and other Newsletter emails they elect to receive.
Our site's registration form requires you to provide us contact information and your contact information may be used to contact you when necessary

Information Collected
We do collect information about the way in which people are using our website in order to improve the value of our service. We don't use the information for any other purpose.

Password
You are responsible for all actions taken with your user name, email address and password

Direct Marketing
We may use or disclose the Personal Information for direct marketing purposes to inform you of, among other things, new products, promotions and discounts.
We will also give you the opportunity to opt out of receiving direct marketing communications.
If you would not like to receive future e-mails from us, please email info@rdapromotions.co.nz with UNSUBSCRIBE in the subject line or you can unsubscribe from the link on emails where applicable.